Shipping policy
Lumencrafts Shipping Policy
We always try our very best to get each order to You as quickly as possible.
As the Lamps are handmade allow 1-2 weeks to create them after that the shipping times are as followed:
Shipping Times Standard:
| USA | 5-15 Business Days |
| UK | 5-15 Business Days |
| Australia | 5-15 Business Days |
| Europe | 7-20 Business Days |
| Worldwide | 7-20 Business Days |
Shipping Times Express:
| USA | 3-8Business Days |
| UK | 3-8 Business Days |
| Australia | 3-8 Business Days |
| Europe | 3-8 Business Days |
| Rest | 3-8 Business Days |
Shipping FAQ
Where do you ship to?
We ship worldwide
What are the shipping and handling costs?
In general we offer an option to cover the Shipping cost for you.
For a small fee, we offer a care free insurance package so all cases are covered.
Express Shipping - 3-6 Business Days: you will see the calculated fee after you put in your address at checkout
When will I receive my tracking Information?
After you made your order I will start maing your Lamp with care. The process takes 1-2 weeks and your package gets shipped ASAP. Once your order is on the way to you, you will receive an Email with the Tracking Information
Correct Order Information:
Please double-check your address details, as we are not responsible if a wrong address is given and the item gets lost.
If you provide a wrong shipping address, we are not responsible if the package gets lost.
Are there any Custom Duties / extra Fees?
Usually with our packages there are no extra costs involved for most of the countries we ship to, but that's different to every country. For any extra fees that will occur you as a customer are responsible yourself.